PayData Satisfies All Audit Requirements

Transaction Timeline and Audit Information

  • Provides a timeline of all the system and operator steps from Capture to Archive, including complete audit info for all transactions.
  • Transaction Timeline for a fully automated transaction
  • The Payment (Check) Recognition $ equal Statement (Coupon)
  • Customer wrote a dollar amount in a box on the Statement
  • No other written information (Change of Address or other Note was on the Statement), otherwise, the transaction would have gone to an operator for review.

Transaction Timeline with operator interaction Audit Information

  • Operator Keyed a Payment Amount of $23.54, which equaled the Car/Lar Recognition amount. • No other written information (Change of Address or other Note) was on the Statement; otherwise the transaction would have gone to an operator for review.

Workflow System Operations Audit Information

  • Electronic Sticky Notes among WF Operators
  • Delegation from and to all clerks/operators
  • Some Electronic Sticky Notes are created automatically by the system (WF transaction was skipped) • Transactions that rolled back to a previous processing step

PayData Is Easy To Operate with Minimal Training

Engineered to be Simple to Operate

The following attributes contribute to a Simple and Aesthetic Solution

  • Intuitive User Interface for all functions 
  • Consistent themes
  • Consistent ICONS
  • Consistent Colors
  • Consistent Operator Controls

Each screen is scalable to the Operator’s preference, allowing for larger images of items for viewing, or allowing for a scalable data entry area per operator.

  • Easy to Train 

Three 2-hour training sessions are provided with every installation. In most cases the operator is ready within the first two-hour session.