Monitor all Operator & System functions

Monitor PayData on all these devices

Areas of Monitoring

  • Monitor all System and Operator functions as well as the effectiveness of equipment • Monitor System Wellness with complete Dashboard
  • Monitoring of all system functions, including IT-related functions for all capture sites and data center functions.
  • CAR/LAR/OCR/CHADD rates, total and per scanner
  • Disk space available within the infrastructure
  • Status of transactions and batches
  • What users are logged in and where
  • Summary of item progress through workflow (e.g., captured and batched in current day, current exceptions, waiting to be keyed, suspended, etc.)
  • CAR/LAR Rates, OCR from Image Rates, Accept Rates
  • Change of Address (CHADD) Effectiveness, Workflow Items, Bad Scanner Images, Bad Scanner Files, and more…